SERVICES > Training > Testimonials

You need to hear what Communication by Design (CbD) clients are saying about the training and development results that CbD delivers and the delight of working with them.

“ … new online courses couldn’t be any better …”

“ … training had a noticeable impact …”

” … I highly recommend … and hope to partner with Communication by Design in the future.”

We are eager to help you reach your performance goals and strengthen your brand. Contact us to talk about your next training and development project.


BizLibrary & International Right of Way Association

Online Training

“After struggling to find the right instructional designer talent for a large online course project, Jan was recommended to us. She immediately impressed us with her knowledge, professionalism, and breadth of experience in the learning industry.

“We (and our client) immediately took to Jan and her willingness to truly understand the project requirements and how her skills could contribute to the end success.

“As we’ve continued to work with Jan, we see over and over how she focuses on helping the learners make sense of the new information and keeping the content interesting and fresh. I have full and complete trust in Jan’s ID opinions and the solid learning experiences that her instructional design plans provide.

“It’s a pleasure working with Jan, and we expect to continue our relationship well into the future!”

–  Brian Roemer, Professional Services Director, BizLibrary


Cejka Search

Custom Workshop

Writing for the Internet Seminar

“The exercises were tailored to our exact needs, and we were very impressed with Jan’s command of the content and her professional delivery and facilitation of the group interaction. After the seminar, we heard people talking about what they’d learned.”

–  Pat Doyle-Grace, Corporate Training Specialist, Cejka Search

Writing for the Internet was the best training we’ve ever had for communications. It made a real difference in our consultants’ writing.” –  Paul Smallwood, Senior Executive Vice President, Cejka Search

“Writing for the Internet was an excellent training program. It was well-received, and our consultants put the information to use immediately. The training had a noticeable impact on the quality of their writing.”

–  Mary Scholz Barber, Vice President, Recruitment Partnerships and Marketing, Cejka Search


Bill Chott

Instructional Design & Writing

“Psychological Associates, my former employer, retained Jan for numerous major training projects, including writing original seminar material, updating and revising existing PA courses, writing custom videos for clients, developing custom training exercises, and also writing marketing literature. After I left the firm to become an independent consultant, the company continued to use Jan’s diverse and versatile talents on many projects. …

“My most recent project with Jan was for a high-flying, Silicon Valley high-tech firm, VMware. I needed her eleventh-hour help writing video scripts to meet an accelerated delivery date for an elearning project on financial concepts.”

Read complete testimonial

– Bill Chott, Writer-Consultant
Former positions
–  Editorial/Creative Director, Psychological Associates, Inc.
–  Editorial Manager, Maritz Communications Business Meetings Division
–  Creative Director, Sandy Corporation



Sales Training

“… Jan presided over the creation and execution of a training system that had significant impact on the company. It was a monumental efforts that resulted in more than two weeks of intense facilitated course work, interactive experiential exercises, computer-based training and self study modules.

“Jan’s performance on this project was exemplary. …” Read complete testimonial

–  Ollie Richards, Division Vice President, Sales Development, Maritz Inc.


National Association of Electrical Distributors (NAED)

Online Training

Custom Online Training

It was a pleasure working with Jan from start to finish. Jan provided instructional design and writing services for one of our online training programs, Selling Green 101.

“Despite our aggressive development schedule and limited resources, Jan’s work was of the highest quality throughout the duration of the project. …  attention to detail and excellent research skills … brought a lot of enthusiasm and creativity to the project with her ideas for engaging learning activities, imagery, and marketing the courses.”

–  Wes Morgenthaler, Instructional Designer/LMS Administrator, National Association of Electrical Distributors (NAED)


The complete collection of  CbD testimonials—on training and development projects, marketing communications, public relations work, organization development (OD) initiatives, and development work with nonprofits—is here.