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If you like what Communication by Design clients are saying about the products CbD delivers and the process of working with us, then give us a call.

“… helped us differentiate ourselves in an extremely competitive market …”

“ … new online courses couldn’t be any better …”

“… Jan brings a broad knowledge of communication in a variety of venues, insightful questions, good humor, and a commitment to getting results. …”

We are eager to help you reach your performance goals and strengthen your brand.



Brand Strategy

“Jan played an integral role in a brainstorming session designed to develop the brand equity for our startup biotechnology company. In fact, we retained her services several times following the session for name, brand and tag line generation as well as conducting copyright research.

“Jan remains a trusted counsel and colleague as we prepare to enter our target markets.”

–  Peter W. Mueller, Vice President, Sales and Marketing, Allylix, Inc.

  • Read Forbes article about Allylix


American Institute for Medical Professionals (AIMP) & First Call Team

Branding & Marketing Strategy & Communications

“Communication by Design was instrumental in our branding and helped us differentiate ourselves in an extremely competitive market … They designed our logo, stationery, even the forms we used in our day-to-day operations.

“Jan organized and wrote our Web site content, brochures, direct mail, radio advertising — she even wrote telemarketing scripts! … finessed our business plan, made it more cohesive and persuasive. In strategy sessions, she helped develop consensus among the partners …”

–  David W. Nations, President, American Institute for Medical Professionals (AIMP)


BizLibrary & International Right of Way Association

Online Training

“After struggling to find the right instructional designer talent for a large online course project, Jan was recommended to us. She immediately impressed us with her knowledge, professionalism, and breadth of experience in the learning industry. We (and our client) immediately took to Jan and her willingness to truly understand the project requirements and how her skills could contribute to the end success.

“As we’ve continued to work with Jan, we see over and over how she focuses on helping the learners make sense of the new information and keeping the content interesting and fresh.

“I have full and complete trust in Jan’s ID opinions and the solid learning experiences that her instructional design plans provide. It’s a pleasure working with Jan, and we expect to continue our relationship well into the future!”

–  Brian Roemer, Professional Services Director, BizLibrary


Cejka Search

Custom Workshop: Writing for the Internet

“The training program than Jan designed and developed made an immediate difference in associates’ writing. The exercises were tailored to our exact needs, and we were very impressed with Jan’s command of the content and her professional delivery and facilitation of the group interaction. After the seminar, we heard people talking about what they’d learned.” ––  Pat Doyle-Grace, Corporate Training Specialist, Cejka Search

Writing for the Internet was the best training we’ve ever had for communications. It made a real difference in our consultants’ writing.” –  Paul Smallwood, Senior Executive Vice President, Cejka Search

Writing for the Internet was an excellent training program. It was well-received, and our consultants put the information to use immediately. The training had a noticeable impact on the quality of their writing.”

–  Mary Scholz Barber, Vice President, Recruitment Partnerships and Marketing, Cejka Search


Bill Chott

Business Writing & Instructional Design

“Jan Niehaus is a consummately professional business writer and instructional designer who has delivered numerous highly successful marketing/training writing projects for me, personally—and whom I have recommended as an instructional designer on major projects for a former employer, Psychological Associates, Inc., a St. Louis-based international training and consulting firm.

“I first retained Jan for a project following an enthusiastic endorsement by a Maritz business theatre executive when I asked him to give me the name of the best writer he could think of.”

– Bill Chott, Writer-Consultant
Former positions
–  Editorial/Creative Director, Psychological Associates, Inc.
–  Editorial Manager, Maritz Communications Business Meetings Division
–  Creative Director, Sandy Corporation



Sales Training, Competency Modeling & Organization Development

“I’ve had the privilege of working with Jan Niehaus for many years in the development of training programs for Maritz clients and major internal OD infrastructure and training programs. I have the utmost respect for her as a training professional, as a writer and as a businessperson. …”

–  Ollie Richards, Division Vice President, Sales Development, Maritz Inc.


National Association of Electrical Distributors (NAED)

Custom Online Training

Selling Green 101 ad NAED

e-Learning Curriculum

“Jan provided instructional design and writing services for one of our online training programs, Selling Green 101.  It was a pleasure working with Jan from start to finish.

“Despite our aggressive development schedule and limited resources, Jan’s work was of the highest quality throughout the duration of the project and she brought a lot of enthusiasm and creativity to the project with her ideas for engaging learning activities, imagery, and marketing.

“Her attention to detail and excellent research skills helped to ensure the final modules were up-to-date and relevant for my industry learners.”

–  Wes Morgenthaler, Instructional Designer/LMS Administrator, National Association of Electrical Distributors (NAED)


Marketing Collateral

“Jan Niehaus’ ability to grasp technically sophisticated information and transform it into an attention-grabbing marketing piece is uncanny! … her ability to deliver a well-written promotional piece in record time. … She is a seasoned professional who exhibits a passion for delivering exceptional results.”

– Sr. Manager, Marketing Communications, The Relizon Company/WorkflowOne



Theodore Roosevelt Conservation Partnership

& Union Sportsmen’s Alliance

Creative Communications

“One of the most important things I look for in an individual or team, beyond sheer creativity, is communications “wisdom”… the ability of a creative person to bring to bear years of experience to sort out what merely is flashy, and what really works.

“Jan Niehaus is a creative person of wisdom”

–  Jim Klatt, Regional Coordinator, Theodore Roosevelt Conservation Partnership & Union Sportsmen’s Alliance